Delivery and payment

DELIVERY

We do the best in order to our customers are able to receive their purchases as soon as possible and in perfect condition. The packaging should be organized at the highest level , because our products are non-standard sizes and quite a lot of weight. The order is dispatched within 1-10 working days. It is depending on the availability of finished goods in the warehouse, as well as the time for packaging and preparation for international shipment. Shipping is by air in more than 230 countries and territories around the world.

1. Standard delivery by air (from 7 to 26 business days)

The average time for delivery of an order to your country is here. Delivery is carried out by postal service of Ukraine - Ukrposhta.

You can track the parcel by tracking number on the official website of Ukrposhta , at Track IT and on the website of the postal service of the recipient country.

 ATTENTION: the delivery takes much longer due to the remoteness in  these countries (please note when ordering): Australia, Peru, Chile

2. Expedited delivery of EMS (air from 3 to 10 days business days)

Tariffs for delivery see here

Tracking the parcel see here

 

COST OF DELIVERY

Each order is unique, so the shipping cost is calculated based on the size, weight, packaging and destination.

To find out the exact delivery cost, enter your country, region and city in the special fields in the "Ordering" section. The shipping amount will be calculated automatically.

 

PAYMENT

All international orders are paid hereby the secure payment system Pay Pal.

The payments is possible hereby Payment via SWIFT, money transfers are discussed individually.

 

RETURN

If for some reasons you are  not satisfied with your purchase, please contact us, and we will be glad to help you.

We accept returning of goods within 45 days after receipt.

1. Form

Download and fill out the form. It is important to fill in each field - it will speed up the process of return or exchange.

2. Address for return

you will receive the address Upon request, which the parcel should be sent.

3. Pack the package

Pack the parcel in the same package, in which you received, it is important to pack very well.

4. Consideration of the form

We will immediately process your application, after receiving the parcel.

In case of returning on our fault - the cost of delivery is compensated in full, in any other case the shipping cost is not compensated. Payment is compensated instantly in the event that the product does not have any indications of installation, otherwise the recovery to a new state is compensated.

In the case of an exchange for another product,mutual settlements are made to use the above rule